ROBERTO RIVERA
1107 Thompson Ave ● Lehigh Acres, FL ● robriv78@msn.com ● (786) 368-6456 / (239) 303-1030
Experienced Construction Manager / Field Engineering Lead with expertise in complete site
development, field operations and roll out projects.
SUMARY OF QUALIFICATIONS
§ Over 15 years’ experience in the wireless telecommunications industry, including 12 years of
Leadership roles
§ Managed large scale projects, with budgets exceeding 80 million dollars.
§ Knowledgeable of inner office and field operations duties and procedures
§ Developed sustained relationships with internal management, employees, vendors and
Contractors based on knowledge, trust and performance
OTHER SKILLS AND ABILITIES
§ Bilingual in English and Spanish
§ Proficient knowledge of Microsoft Office applications (Word, Excel, PowerPoint, etc.)
§ Excellent communication skills and ability to exchange information and interface effectively
With employees and customers clearly and concisely
PROFESSIONAL EXPERIENCE
§ OPERATIONS MANAGER
TWIN TELECOM
10/2012 – Present
Orlando, FL
§ Manage day to day operations and Construction Crews
§ Responsible for vendor management, customer acquisition and field operations personnel
§ Provided overall direction and technical support to operations personnel
§ Responsible for deployment schedule, status reports and project deliverables
§ Ensured company safety and quality standards are enforced
§ Perform work for carriers such as: Sprint, TMobile, Metro PCS and AT&T
§ Work with vendors such as: Ericsson, Nokia, Ceragon, General Dynamics and Mastec
§ RF NETWORK SPECIALIST
CRITICAL HUB NETWORKS
§ Manage daily field operations and maintenance of microwave network
01/2012 – 10/2012
San Juan, PR
§ Responsible for all new site builds including new tower structure construction
§ Site survey, quality audit and site development
§ Manage CAN and PCN process for FCC license
§ Managed equipment warehouse and personnel
§ Participate in multiple network projects while maintaining daily operational excellence
§ Equipment used: Ceragon IP10Q, Lineage DC power systems, Andrew 6’ antennas
§ IMPLEMENTATION MANAGER
ERICSSON - DIGICEL
10/2011 – 12/2011
Panama City, Panama
§ Managed deployment of RBS 6102
§ Managed all logistical and field operations for 2106 to 6102 swaps
§ Worked directly with ASP’s to ensure site construction and integrations are performed as
planned and within Ericsson’s standards
§ Maintained data base as required for ASP billing, document repository and deployment
schedule
§ Coordinated with NTC RF CPM for site tuning & optimization to ensure sites are
properly and timely placed in service
§ Managed and coordinated tiger teams & cleanup crews for 2106+3418, 2111+3518,
6102+6601 and 6102
§ Responsible for coordination and documentation of ATP’s with the customer
§ Daily interaction with the customer to determine solutions, process and scheduling
§ Successfully completed the target amount of swaps and other site builds within deadline
§ RF NETWORK SPECIALIST
CRITICAL HUB NETWORKS
05/2011 – 10/2011
San Juan, PR
§ Develop and implement high capacity microwave network based on network criteria
§ Site acquisition and contract negotiation with landlord
§ Direct bid walks and negotiate with contractors
§ Develop site drawing and BOM for entire deployment
§ Manage CAN and PCN process for FCC licenses
§ Manage field operation teams during network implementation
§ Complete site quality audits and closeout documentation
§ Project Scope: Complete development of wireless terrestrial network of 800Mbps per
link
§ Equipment used: Ceragon IP10Q, Lineage DC power systems, Andrew 6’ antennas
§ CONSTRUCTION MANAGER
WAVELINK CORP. – AT&T
10/2010 – 04/2011
Fort Wayne, IN
§ Manage daily operations for tower construction crews
§ Ensure all installation quality guidelines and employee safety precautions are followed
§ Interact directly with the customer and provide detail status reports to upper management
§ Completed BOM and material delivery for cell site construction
§ Coordinate lodging and travel for all company teams
§ Negotiate with customer during bid walks and meetings
§ Completed redline drawings and closeout documentation
§ Equipment used: Lucent 850 & 1900 GSM Cabinet, Lucent 1900 UMTS Cabinet and
expansion 850 UMTS Antennas, diplexers, TMA’s, Hoffman box.
§ MICROWAVE CONSTRUCTION MANAGER
WAVELINK CORP. - CLEARWIRE
06/2010 – 10/2010
Washington DC / Baltimore, MD / Orlando, FL
§ Manage daily operations for construction, pathing and troubleshooting teams
§ Ensure all installation quality guidelines and employee safety precautions are followed
§ Managed and provide technical support to troubleshooting teams (Tiger Teams)
§ Interact directly with the customer and provide detail status reports to upper management
§ Coordinate materials for installation and troubleshooting emergencies
§ Coordinate lodging and travel for all company teams in and out of market
§ Negotiate with Customer and Future Customers during bid walks and meetings
§ Equipment used: Dragonwave, E-Band, Ceragon, Bridgewave and Redline
▪ CONSTRUCTION MANAGER
STATE TELECOM – NOKIA / T-MOBILE
02/2010 – 06/2010
San Juan, Puerto Rico
§ Managed the overall site schedules and financial control
§ Ensured all quality, safety guidelines and const. milestone goals are met
§ Managed a team of field supervisor and general contractors
§ Conducted site visits including but not limited to bid walks, quality and safety inspections
§ Complete daily status reports and documentation for upper management
§ Approve close out documentation and acceptance packages
§ Equipment used: Nokia BBU Flexi
§ FIELD OPS PROJECT MANAGER
03/2009 – 02/2010
STATE TELECOM - BELL CANADA, TELUS and GLOBALIVE Country Wide, Canada
§ Managed the overall site schedules and financial control
§ Ensured all quality, safety guidelines and const. milestone goals are met
§ Provided technical support for Tiger Teams
§ Managed a team of field supervisor and general contractors
§ Conducted site visits including but not limited to bid walks, quality and safety inspections
§ Completed daily status reports and documentation for upper management
§ Approve close out documentation and acceptance packages
§ Equipment used: Huawei BBU V200, Nokia BBU Flexi and Dragonwave
▪ INTEGRATION PROJECT MANAGER
ERICSSON - DIGICEL Roll-out Project
§ Managed and coordinated daily field operations for 25 integration teams
10/2008 – 01/2009
Panama City, Panama
§ Managed and provided technical support for team of field supervisors
§ Coordinated equipment delivery for escalated troubleshooting issues
§ Ensured quality guidelines and const. milestones are met
§ Project financial controller and manpower evaluator
§ Completed daily status reports and documentation for upper management
§ Equipment used: Ericsson Minilink and RBS 2106
▪ FIELD OPS SUPERVISOR
ERICSSON - T-MOBILE
08/2008 – 10/2008
San Francisco, CA
§ Lead Troubleshooting and Installation Technician 850 GSM & 1900 UMTS
§ Lead Quality Audit Technician
§ Perform troubleshooting of Ericsson Equipment (RBS and Microcell)
§ Perform Diversity installation and troubleshooting
§ Performed RF configuration and troubleshooting
§ Performed sweep testing
§ Performed AISG testing and configuration
§ LMU (Truepoint) installation and troubleshooting
§ Performed site survey and proposed engineering configuration
§ Performed RFDS and As Built documentation
§ Equipment used: RBS 2106, 3106, 3206, 3018 & Microcells
§ CONSTRUCTION & INSTALLATION MANAGER
SPRINT – Network Engineering & Installation Services
03/2007 – 07/2008
Miami, FL
§ Ensure the timely delivery and installation of network equipment
§ Manage the progress of all projects from its inception to completion
§ Provide detail status reports to upper management
§ Engineering quality supervisor for Miami, Puerto Rico and USVI
§ Supervise Installation and Integration of all switching equipment by outside contractors
§ Equipment used: Nortel, Tellabs, Adtran, Cisco, Samsung, Alcatel and Harris
§ MICROWAVE PROJECT MANAGER
SPRINT – Network Engineering & Installation Services
04/2006 – 03/2007
San Juan, P.R
§ Ensure the timely delivery and installation of cell site equipment
§ Manage the progress of all projects from its inception to completion
§ Provide detail status reports to upper management
§ Supervise Installation and Integration of all cell site equipment by outside contractors
§ Coordinating material delivery to sprint facilities
§ Equipment used: Alcatel, Harris and Samsung
§ ENGINEERING & INSTALLATION MANAGER
DURANGO SITE DEVELOPMENT
§ Complete site development
§ Installation and troubleshooting (Various equipment market wide)
§ EV-DO Integration RF support and troubleshooting teams supervisor
§ Site Development Consultant for Sprint Nextel
§ Supervised Construction teams and completed quality audits
10/2005 - 04/2006
Bayamon, P.R.
§ LEAD TECHNICIAN
TRIAD COMUNICATIONS GROUP
04/2005 - 10/2005
Dallas, TX
§ Cingular Wireless communications disaster relief team lead
§ Ericsson 1900 UMTS, 1900 GSM, 800 GSM equipment testing and troubleshooting
§ Installation and troubleshooting of dual band TMA’s, diplexers and coaxial lines in
accordance to RF engineering design
§ RF antenna and microwave installation
§ LMU (Truepoint) installation and troubleshooting
§ Path alignment
§ RET cable installation
§ Pre & Post DTF, return loss, system, load and bypass 850 and 1900 MHz sweep test.
(Anritzu Site Master)
§ Cell site pre-con and quality control inspections
§ Equipment used: Ericsson GSM and UMTS RBS
§ TROUBLESHOOTING ENGINEER
CALATEL
§ Nortel Networks metro cell and compact metro cell troubleshooting
§ CDMA commissioning (Vortex)
§ T1/E1 troubleshooting
§ GPSTM troubleshooting
§ MFRM/MFRM2 troubleshooting
§ DPM troubleshooting
§ TCCM protection module troubleshooting
§ TIIM module troubleshooting
§ Data Protection module troubleshooting
§ DSX/RJ48 troubleshooting
§ Helios power system troubleshooting
§ CORE/CORE2 card optical cabling troubleshooting
§ CM/CM2 card configuration and troubleshooting
12/2004 – 04/2005
Miami, FL
§ XCEM card configuration and troubleshooting
§ BIP (breaker interface panel) troubleshooting
§ Diversity installation and troubleshooting
§ Call processing
§ 24 hour technical support
§ LEAD TECH / TROUBLESHOOTING ENGINEER
NORTH STAR COMUNICATIONS
§ Perform installation of Nortel Networks Metro Cell
§ Code Division Multiple Access (CDMA) metro cell cabling
§ CDMA commissioning (Vortex)
§ Helios power system troubleshooting
§ GPS antenna installation and troubleshooting
§ GPSTM troubleshooting
§ BIP (breaker interface panel) troubleshooting
§ AC cable routing and connection
§ MFRM troubleshooting
§ CORE optical cabling troubleshooting
§ FRM DC routing and connection
§ PCM (T1/E1) cable routing and connection
§ T1/E1 interconnection and troubleshooting
§ T1/E1 – CM card configuration and troubleshooting
§ DSX/RJ48 troubleshooting
§ Call Processing
§ Carrier configuration and troubleshooting
§ Customer Alarm routing and connection
§ Ground cable routing and connection
§ BIM installation
§ LEAD CONST. & INSTALLATION TECHNICIAN
DURANGO SITE DEVELOPMENT
§ Propose pad design for Sprint equipment
§ Perform installation of Samsung V3 BTS
§ Perform installation of third and forth frequency additions (SBR2)
§ Perform installation of Transistor Devices battery backup unit (BBU)
§ Perform installation of Samsung BSC
§ Electrical system installation (PPC, Transfer switch,)
§ AC/DC power installation
§ T1 troubleshooting
§ User define alarm troubleshooting
§ GPS antenna installation and troubleshooting
§ Indoor shelter and outdoor pad construction
§ Backup power installation (generator)
03/2001 – 06/2004
Bayamon, P.R.
06/2004 – 12/2004
Plano, TX
§ TOWER CLIMBER
WAVE LINK COMUNICATIONS
04/1998 – 03/2001
San Juan, P.R.
§ Perform installation of R.F. antennas, microwave antennas and coaxial cable
§ T frame, tubular arm pipe mount assembly and installation
§ Azimuth and Path alignment
§ Ground ring installation
§ Platform and concrete pad construction
§ AC/DC power , transfer switch and backup power installation
§ HIGH SCHOOL DIPLOMA
§ BASIC ELECTRICITY
§ BASIC ELECTRONICS
EDUCATION
LBHS
§ FUNDAMENTALS OF TRANSMISSION
§ COMPUTER SCIENCE PRINCIPLES
§ PROJECT MANAGEMENT PRINCIPLES
§ INSTALLATION STANDARTS AND PROCEDURES
§ E-BAND CERTIFICATION
§ CERAGON IP-10Q CERTIFICATION
§ ERICSSON MINI-LINK CERTIFICATION
§ FIRST AID CERTIFICATION
§ CPR CERTIFICATION
§ TOWER CLIMBING SAFETY & RESCUE INSTRUCTOR
Long Branch, N.J.
Sprint University
Sprint University
Sprint University
Sprint University
Sprint University
Sprint University
E-Band
Ceragon
Ericsson
American Heart Association
American Heart Association
Comtrain
* All Sprint University technical courses are required technical training successfully completed
while employed by Sprint Nextel.